Legal

Privacy Policy

Last revised: 30 June 2026

01Introduction

Bonzer Group Pte. Ltd. ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit bonzer.com.sg or use any of our digital products, including ESDNova, ServoArc, and Neumara. We comply with the Personal Data Protection Act (PDPA) of Singapore.

02Information We Collect

We collect information that you provide directly to us, such as your name, email address, phone number, company name, and any message content you submit through our contact or enquiry forms. We also automatically collect certain technical data when you visit our site, including IP address, browser type, device information, pages visited, and usage statistics via cookies and similar technologies.

03How We Use Your Information

We use your personal data to respond to enquiries and provide quotations, to deliver and maintain our services, to send important service-related communications, to improve our website and product offerings, to comply with legal obligations, and with your consent, to send marketing materials. You may opt out of marketing communications at any time.

04Sharing of Information

We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our business (such as hosting and email providers), with regulatory authorities when legally required, and with business partners only in connection with joint project deliveries, under appropriate confidentiality obligations.

05Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Project-related data is typically retained for the duration of the engagement plus a reasonable archival period in accordance with industry practice.

06Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit, access controls, and regular security reviews. However, no method of transmission over the internet is completely secure.

07Your Rights

Under the PDPA, you have the right to access, correct, or request deletion of your personal data held by us, and to withdraw consent to the processing of your data. To exercise any of these rights, please contact us using the details provided below. We will respond within a reasonable timeframe.

08Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and remember your preferences. You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

09Third-Party Links

Our website and products may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10Children's Privacy

Our services are intended for business and professional use and are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us for prompt removal.

11Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and, where appropriate, updating the "last revised" date. We encourage you to review this page periodically.

12Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@bonzer.com.sg or write to Bonzer Group Pte. Ltd., 190 Woodlands Industrial Park E5, #05-02, Singapore 757516.